Digital Wayfinding for Malls

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Digital wayfinding in malls, exemplified by Media Vision Group’s innovative solutions, enhances the shopping experience. Key benefits include real-time interactive maps, providing step-by-step directions for easy navigation. The expertise of Media Vision Group ensures time efficiency in large malls, reducing challenges in finding specific stores. Improved customer satisfaction results from easy navigation, minimizing frustration and enhancing the overall shopping experience. Customization options, such as personalized routes based on preferences or special needs, contribute to inclusivity.

Digital wayfinding facilitates the promotion of special offers through integrated features by Media Vision Group, benefiting both shoppers and mall management. Multi-language support in diverse areas enhances the user experience, while integration with mobile devices ensures convenient access to map and navigation features. In emergencies, these systems, exemplified by Media Vision Group’s solution, play a crucial role in guiding people to safety exits with real-time updates. Additionally, advanced analytics capabilities, as offered by Media Vision Group, provide valuable data for mall management to optimize layouts and services.

Implementing cutting-edge technology from Media Vision Group showcases malls as technologically advanced and customer-centric, attracting tech-savvy shoppers and contributing to the overall appeal of the shopping destination.

The journey from home to end destination of a guest. (1-6)

At home - MVG | Website Integration

You can plan your mall experience in advance by exploring a visually stunning 3D map of the entire mall on the mall owner’s website. The map provides information about special offers, their locations, and other essential details. By utilizing digital wayfinding, we can also gather insights from your search behavior to anticipate your needs and enhance your experience before you arrive.

Arriving - MVG | Outdoor Totem

Arriving at your destination, you can be greeted by our digital wayfinding products. We automatically adjust the content on the screen to match the search behavior from real-time searches in digital wayfinding. By doing so, you can guarantee a more customized and personalized welcome message that caters to your shoppers’ specific needs.

Mall Entrance - MVG | Digital Poster

Upon entering any entrance of the mall, visitors can view a digital poster providing a quick overview of the entire mall layout. Users can wirelessly transfer the digital wayfinding information to their smartphones for easy access and convenience. 

Hallways - MVG | Wave

As you move further inside the mall, you can utilize interactive directories or kiosks to have a multi-touch experience to find anything you need. The kiosks are designed with user experience in mind to provide quick access to the necessary information.

In route - MVG | NavApp

With the mobile digital wayfinding solution, using augmented reality and WebGL, visitors can quickly locate their end destinations and explore special offers within the mall. The solution utilizes automatic positioning services,> eliminating the need for any third-party devices, ensuring it works effectively everywhere.

End destination | Automation

After navigating the user to their end destination, why not offer them specific offers if they exist in your ecommerce system? Our smart “Automation” widget makes this possible, and it automates the entire content in all our products. This feature provides a personalized experience to visitors and increases the chances of them making a purchase.

Maximize revenue with MVG Digital Wayfinder Product(s).

  • Digital wayfinding solutions enhances the shopper’s experience in malls! 
  • These solutions improve the visibility of tenants, as shoppers can easily locate stores, services, and amenities.
  • Interactive, indoor-mapping solutions increase foot traffic and sales for tenants. User-friendly digital wayfinding systems enhance the overall shopping experience for customers.
  • Implementing digital wayfinding solutions can potentially increase customer loyalty.
  • The benefits of digital wayfinding solutions extend to both shoppers and mall operators.
 
  • A digital signage advertising network can benefit from digital wayfinding data – commercials can be made more profitable by showing the right information based on the data and knowledge of what people are searching for. 
  • Communicating the right message to the right audience at the right time is also important.
  • Digital wayfinding and digital signage are integrated into one product at MVG. 
  • The “screensavers” can be used to display relevant information or to integrate with existing advertising channels if needed.

Accessibility

Our versatile wayfinder works everywhere.

Optimise mall accessibility by highlighting ramps and elevator locations.

Increase store visibility by highlighting logos in special colours in order to create extra attention.

The shopping experience

Let customers self-navigate their shopping mall experience. Precision in wayfinding gives people their own personal North Star, so mall owners can proudly bring new life and accessibility to their brands, products and services.

Seamless Integrations

Integrate the MVG Wayfinder solution with other systems, such as facility management, asset tracking, location-based  messages and more.

Multiple Devices

Provide a consistent experience inside your shopping mall on any device. With Google Maps integrated into our 3D model, you find current content on all platforms.

No downloads. Directions in a heartbeat.

Our app is free, and is easily deployed with QR code or Check-In Kiosks.

It is not just an app, it is a sport.

Make waves with our stylish Check-in Kiosk. Its exclusive Corian® surface delivers the MVG Digital Signage OS, which runs on Android for multi-touch solutions.

Deploy in any indoor space, and share information through QR Code or SMS.

Let the waves begin.

Let your mall goers feel like a philharmonic conductor on our Android OS stand. Its notable, 43.5″, multi-touch screen invites a composed shopping experience.

With a digital model of your entire complex, you provide your clientele with excellent wayfinding navigation skills, from parking to checkout.

By initially saving people time, you create an environment for loyal customers to enjoy a streamlined shopping experience each time they return.

Out automation service makes all information management a breeze. If you have a system today we can extract that – and automate it to our digital signage or digital wayfinding.

Our 3D models can be used to display a high-resolution 2D image on different sizes of screens. A user/customer/visitor can wirelessly scan the QR code to get the application to their smartphone.

Greet your visitors outside your mall, and let them quickly find what they are looking for before they enter your facility. Communicate important information, and allow them to wirelessly get the MVG | NavApp.

If you have high-ceilings, this is the perfect solution to communicate wayfinding and important information. It is automatically updated if you connect it to our automated services, or you can manage it manually.

Solutions for any industry

We offer market-leading solutions for both wayfinding and digital signage. Choose your industry and read more about what we can do for you. 

Hospitals

wayfinder

Universities

wayfinder Signage

Arenas

wayfinder Signage

Airports

wayfinder Signage

Cities

wayfinder

Hotels

wayfinder Signage

Malls

wayfinder Signage

Restaurants

Signage

Boats

Wayfinder Signage

Reach out to us for insights on how we can elevate your business.

Book a demo or contact us for more information. 

Call an expert?

Do you need help ordering? Contact the Expert for guidance.

David Emeren

CEO

Office +46(0)8-701 7000 Mobile +46735122950

Johan Nyman

CTO

Office +46(0)8-701 7000 Mobile +4670923151

Support

To initiate a support ticket, kindly send your query via email to [email protected].

Alternatively, you may call us at +46188008023 and leave a message to create a support ticket.

Additionally, you can access and manage all of your tickets through the following link: https://mediavisiongroup.zendesk.com/hc/enus/requests.

Below, you will fnd links to documentation and additional information.

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